Add-ons · Business Automations
Missed-Call Text-Back
Miss the call, keep the customer.
Every unanswered call gets an instant text with the right link - book, order or ask - before they dial your competitor.
from £499from €579from $629
What it does
Miss the call, keep the customer.
Most missed calls never ring back; they ring the next result on Google. Text-Back replies to every missed call in seconds with the link that call was about - the diary, the menu, the quote form - and captures the conversation for follow-up. It is the demo that sells the Local tier because everyone can feel the calls they are losing.
See it in action
Watch Missed-Call Text-Back work
- Missed call · Fri 6:12pm
- Sorry we missed you - it's The Harbour Bistro. Book a table here and we'll have it ready: harbourbistro.co.uk/book6:12pm
- Just booked for 8 o'clock - table for four. Cheers!6:15pm
- Confirmed - Friday, 8:00pm, four covers. See you then.6:15pm
The mechanism
How it works
The call rings out
Friday service, hands full, the phone gives up after six rings. Normally that customer is already dialling the next result on Google.
The text lands in seconds
Before they can, a text arrives from your number with the link that call was about - the diary, the menu, the quote form.
The booking comes back
They book from the sofa, the conversation is saved for follow-up, and a missed call quietly becomes a table for four.
The investment
from£499€579$629
One-off buildIncluded in every Local package
Every unanswered call gets an instant text with the right link - book, order or ask - before they dial your competitor.
Included in a package? You already have it - nothing to buy twice. Automations run under your care plan.
Where it lives
Part of the packages
Every add-on is a working part of our industry packages first - and a bolt-on for the rest.
Included in these packages
Restaurants & takeawaysEvery table filled, every missed call answered, every menu change live in minutes.
Coffee shopsFill the morning queue, sell the beans, and turn first-timers into regulars.
Independent hotels & guesthousesGuests book you direct — so the 15% you were handing the OTAs stays yours.
Dentists & orthodontistsA practice site that qualifies, books and reminds — so chairs stay full.
Aesthetics & medspasConsultations booked while you treat — with follow-up that never forgets.
Event venues & spacesEvery date enquiry answered in seconds - so your hall fills before they ring the next venue.
Bars & pubsThey find what's on, what's pouring and where you are - then book the table.
Local shopsGet found on Google, open online, and make buying from you effortless.
More in Business Automations
Questions, answered
The fine detail
Included in every Local package If your package includes it, there is nothing to buy twice - this page exists so you can see what it does and add it anywhere it is not already working for you.
No. If the system you run works, we wrap it rather than rip it out - same add-on, delivered in bridge mode over Fresha, OpenTable, Mews, Cliniko, Shopify, Xero and friends.
Ready when you are.
Add Missed-Call Text-Back to your project - or see it running on a live demo first.
Add to projectBook a demo