Booked for my mum's 70th - they'd remembered the note from the booking. Faultless.
Add-ons · Apps & Integrations
Review Engine
Your reviews, answered and kept in order.
The administrative side of reviews handled - requests sent to the right customers, every review answered in your house voice, listings kept accurate across locations.
from £299from €349from $379
What it does
Your reviews, answered and kept in order.
The Review Engine manages review administration: requests go out at the right moment, every review gets a considered reply in your house voice, and the record stays accurate. Groups get a roll-up view across locations inside Multi-Site Booking.
See it in action
Watch Review Engine work
Called at six, table at eight. The follow-up text asking how it went is a lovely touch.
Third visit this month. The Sunday roast is the best in the village by a mile.
They replied to my review within the hour. You can tell they actually read them.
Found them on Saturday, booked by Sunday. Everything just works.
The mechanism
How it works
The right moment, found
Happy customers are asked at the moment they are happiest - after the visit, the delivery, the finished job.
Routed to where it counts
One tap takes them to Google, so the praise lands where the next customer is actually looking.
Answered in your voice
Every review gets a reply in your house voice, and the aggregate climbs - the one marketing asset that compounds.
The investment
from£299€349$379
One-off buildIncluded in every package.
The administrative side of reviews handled - requests sent to the right customers, every review answered in your house voice, listings kept accurate across locations.
Included in a package? You already have it - nothing to buy twice. Automations run under your care plan.
Where it lives
Part of the packages
Every add-on is a working part of our industry packages first - and a bolt-on for the rest.
Included in these packages
Destination restaurantsA site that smells like the kitchen - bookings, private dining and the story told properly.
Fashion & apparel storesEditorial pages, honest sizing, recovered carts - a store that sells like your lookbook looks.
Restaurants & takeawaysEvery table filled, every missed call answered, every menu change live in minutes.
Coffee shopsFill the morning queue, sell the beans, and turn first-timers into regulars.
Independent hotels & guesthousesOwn the town's searches, answer every enquiry, and keep the guest off the OTA page.
Beauty & skincare brandsQuiz to routine to subscription - a store built around how beauty is actually bought.
Dentists & orthodontistsA practice site that qualifies, books and reminds - so chairs stay full.
Luxury hotelsSell the stay the way it deserves, and take the guest off the OTA page.
More in Apps & Integrations
Questions, answered
The fine detail
Included in every package. If your package includes it, there is nothing to buy twice - this page exists so you can see what it does and add it anywhere it is not already working for you.
No. If the system you run works, we wrap it rather than rip it out - same add-on, delivered in bridge mode over Fresha, OpenTable, Mews, Cliniko, Shopify, Xero and friends.
Ready when you are.
Add Review Engine to your project - or see it running on a live demo first.
Add to projectBook a demo