Help

How this works.

Plain answers about running a project with us — the stages, what we need from you, and where to see it happening.

Pricing & care

Your care plan

What the monthly fee delivers, what counts as a small edit, and what happens if you have more than one location.

The three tiers, and what sits above them

Local, Brand and Elite, how a package grows, and the Flagship.

Desk

The CRM

Leads, contacts, segments, campaigns and the automations that follow them up.

The Desk

The console a brand or a client runs their business in — what it is, who sees what, and the rule that decides both.

Pages and content

Editing your own site — pages, sections and images — without a developer.

Projects and invoicing

How work is tracked through its stages, and how invoices and receipts reach you.

The shop

Selling through your own site — products, orders, payments and fulfilment, and how a new brand is set up to do it.

PoshLayer Flow

The things you do over and over, turned into single actions.

Explainers

How your project runs

The four stages every build moves through, what you do at each one, and where to see it happening.

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